Your personal data matters to us. This Privacy Policy explains in detail how ba99 bd collects, stores, and protects your information.
Summary: ba99 bd never sells your personal data to third parties. We only collect the information necessary to provide our services, and we protect it with the most advanced security technology available.
Ba99 bd ("Platform", "we", "Company") operates a trusted online gaming service for users in Bangladesh. This Privacy Policy clearly explains what information we collect, why we collect it, and how it is used and kept secure.
By creating an account or using the platform, you agree to this Privacy Policy. This policy is part of our Terms & Conditions' Remains in effect alongside.
We may update this Privacy Policy from time to time. A notice will be posted on the platform whenever significant changes are made. We recommend checking this page regularly.
Ba99 bd only collects information that is strictly necessary to provide its services. We do not collect any personal data beyond what is required.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email, mobile number | Account Confirmation & Support |
| Financial Information | BKash/Nagad number, transaction history | Payment processing and AML compliance |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Gaming Activity | Betting history, win/loss records | Service Improvement & Responsible Gaming |
Your full payment card or bank account details are not stored on ba99 bd's servers. Payment information is always processed in encrypted form through certified payment gateways.
Ba99 bd uses collected data for the purposes listed below. We commit that no data will be used for anything outside these purposes:
If you do not wish to receive promotional communications, you can update your preferences at any time through your account settings or by contacting our support team.
Ba99 bd retains your data only for as long as necessary. Information is kept for the duration that your account remains active.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction Records | 7 years as required by law |
| Gaming Activity Logs | 3 Years |
| Cookies & Technical Logs | 6 Months to 2 Years |
| Support Contact Records | 2 Years |
Once the retention period ends, data is securely deleted or anonymized.
Ba99 bd never sells your personal data to advertising companies or third parties. However, information may be shared in the following limited circumstances:
ba99 bd will never ask for your password, full payment card number, or any other sensitive information via email or message. If you receive such a request, please contact our support team immediately.
The ba99 bd website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Ba99 bd is committed to giving you full control over your personal data. You have the following rights:
To exercise these rights, please contact our support team. We generally aim to respond within 30 days.
Ba99 bd uses industry-leading technology to protect your data. Our security practices are regularly audited by independent third parties.
In the event of a data breach (which our robust systems are designed to prevent), we will notify affected members and the relevant regulatory authorities within the timeframes required by law.
Ba99 bd strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect personal data from minors.
If we become aware that a minor has opened an account by mistake, that account will be closed immediately and the associated data will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.
For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team:
Email: [email protected]
Response time: up to 30 business days
We will work to resolve your request as quickly as possible. If a matter requires more time, we will keep you informed throughout the process.
Frequently Asked Questions About Our Privacy Policy
Our Core Privacy Principles at a Glance
We use 256-bit AES encryption — the same technology trusted by the world's leading banks and government agencies. Every piece of your data is fully protected.
Every member's identity is verified. This prevents fraud and ensures a safe, trusted environment for all members.
Ba99 bd never sells your personal data to any advertising company or third party — this is an absolute and unconditional commitment.
Independent third-party experts regularly audit our security systems, enabling us to identify and address potential vulnerabilities quickly.
You have full control over your data — the right to view, correct, delete, or export it. Submit a request through support at any time.
For any privacy concerns, our support team is available around the clock to assist you — fast, effective help guaranteed.
Your data is fully protected at ba99 bd. Join today and enjoy the best gaming experience — Live Casino, slots, betting, and more.